Patient Access is Key to Practice Optimization

The goal of AAOE & AOC’s National On-Demand Digital Curriculum is to provide the critical information and skills needed for residents, fellows, and new faculty to be better prepared for job search and the business of orthopaedics.  With over 30 presentations delivered by true national subject matter experts spanning academic practice, private practice, healthcare law, and healthcare leadership development firms, the 25-45 minute video modules provide a permanent source of tools to strengthen context that translates into better prepared, more confident hires that hit the ground running. This content also alleviates the need for academic training programs to provide this content and this can also be used to satisfy ACGME requirements.

This multi-part curriculum will have a new module launching monthly from November 2020 through June 2021. At the completion of each module, participants will be able to receive a certificate.

This video is part of Module 5, “Quality and Patient Experience” The other videos in Module 5 are:

For Every Action There is a Reaction: Customer Service and Patient Engagement

What you need to know about the evolution of cases from Inpatient to ASC/Outpatien

Achieving quality, access and affordability in a value based care environment

Andrew Duncan

Andrew Duncan has been a licensed physical therapist since 1991 when he graduated from the State University of New York at Buffalo with his Bachelor of Science in Physical Therapy. Upon completion of entry-level training, he worked as a physical therapist for two years and then completed his post-professional Master’s degree in Human Movement Science and became certified in Athletic Training at the University of North Carolina at Chapel Hill. He then underwent board certification by the American Board of Physical Therapy Specialties and became a Sports Certified Specialist in 2002. While working as a manager at rehabilitation corporations and later at an academic health care center, he developed a passion for the business of healthcare and went on to complete his MBA from the Simon School of Business at the University of Rochester and has also earned his DPT from Boston University. 

Download Speaker PowerPoint: Patient Access is Key to Practice Optimization