Goodbye, Stuffy Waiting Room: Designing a Next-Generation Intake Experience

Does your patient check-in experience feel more like the DMV than the Apple store?

Is your front desk drowning in patient paperwork?

Are you struggling to find FTE’s to conquer all of the manual data entry work required at your practice?

If so, join this webinar to learn about ways you can re-imagine your patient intake and registration experience.

Learning Objectives:

– How to employ an omni-channel check-in approach to ensure high adoption rates for digital intake.
– Key ways a consumer-friendly user interface can drive more complete patient-generated data.
– How to leverage analytics to optimize your intake strategies.
– Ways to assess the return on investment (ROI) of an integrated digital intake solution.

Speakers:

Richard Andrews

Richard is the VP of Sales at Health Here. In his role, Richard educates prospective clients on Health Here’s MSK-focused solution suite, which include intake, payments, and estimates. Prior to Health Here, Richard worked for 5 years in various client-facing roles at NYC-based digital advertising company, AppNexus. Richard began his career at Microsoft, after graduating from Princeton University in 2010.

John Urban

John Urban is the Director of Operations at TSAOG Orthopaedics, where he is responsible for 150 employees ranging from physician assistants, nurse practitioners, receptionists, medical assistants, clinical coordinators and externs. John led the implementation and launch of Health Here’s intake solution across all TSAOG practice sites. John has been with TSAOG since 2010. Prior to TSAOG, John served in the US Air Force for 26 years as a Senior Non-Commissioned Officer.

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