Communication and Conflict Resolution

The goal of AAOE & AOC’s National On-Demand Digital Curriculum is to provide the critical information and skills needed for residents, fellows, and new faculty to be better prepared for job search and the business of orthopaedics.  With over 30 presentations delivered by true national subject matter experts spanning academic practice, private practice, healthcare law, and healthcare leadership development firms, the 25-45 minute video modules provide a permanent source of tools to strengthen context that translates into better prepared, more confident hires that hit the ground running. This content also alleviates the need for academic training programs to provide this content and this can also be used to satisfy ACGME requirements.

This multi-part curriculum will have a new module launching monthly from November 2020 through June 2021. At the completion of each module, participants will be able to receive a certificate.

This video is part of Module 8, “Leadership Development & Human Resources” The other videos in Module 8 are:

Culture and Engagement

Performance Management – What to expect of your clinic staff and how to manage that performance

Know your leadership Deficits and how to close those gaps

Becoming a great boss to your staff and a trusted partner to your colleagues

Best practice to consider for hiring Administrative Leaders

Employee Performance, Compensation, and Benefits

Meet the Speaker

Alan Friedman

Alan Friedman, MA is the Founder and CEO of J3P Healthcare Solutions, an organizational psychologist and a trusted advisor and coach to senior healthcare leaders.  

Download Speaker PowerPoint: Communication and Conflict Resolution