Videos in "Customer Service"
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Communicating Effectively During the COVID-19 Pandemic
Watch this short clip from AAOE's 2020 Virtual Conference keynote Donna Cutting on communicating effectively during the COVID-19 pandemic. Click here to watch the full... more
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Roll Out the Red Carpet for Patients, Customers, and Staff: Now is the Time
Roll Out the Red Carpet for Patients, Customers, and Staff: Now is the Time Now, more than ever, it’s time to embrace the idea of customer service in your Orthopedic... more
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A Word From AAOE Customer Service 101 Sponsor, Exscribe
Video Length: 1:20 Click here to view the full Customer Service 101 course. COVID-19 is affecting every facet of our lives, including our families, communities,... more
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Do You Know Why Your Receptionist is Unhappy?
Video length: 01:09 First impressions are made within seconds. Visits most typically begin with and are completed with your receptionist. It's essential that this... more
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Sneak Peek! AAOE Customer Service 101
Coming in 2020! AAOE is launching a brand new Customer Service 101 Course designed specifically for othopedic practice staff. It is perfect for front desk staff or... more